Logo

15. Troubleshooting

Updated 7/16/2026

Troubleshooting

    Plot does not generate

    SymptomCauseResolution
    Plot area is empty after mappingEffect Size column not mapped, or Y-axis label column not selectedConfirm Effect Size is assigned in Map Data Columns and a Y-axis label column is selected in Grouping & Selection
    Plot area is empty after mappingEffect Size column contains non-numeric values in all rowsOpen Table View to inspect. Replace string-encoded missing values (NA, #N/A, null, –) with empty cells in the source CSV.
    File does not uploadFile is not comma-separated or lacks a header rowRe-export as CSV from R or Excel. Confirm the first row is column names and delimiters are commas throughout.

    Confidence intervals are missing

    SymptomCauseResolution
    No CI lines visibleNeither CI columns nor SE column is mappedMap Lower CI + Upper CI, or map an SE column
    No CI lines visibleOnly one of Lower CI / Upper CI is mappedBoth must be mapped together
    CI lines appear for some rows onlySE or CI columns contain missing values for some rowsRows with missing CI / SE values render as point estimates only. Inspect in Table View.
    CI lines visible but look wrongLower CI and Upper CI columns mapped in reverseSwap assignments in Map Data Columns
    CI lines visible but look wrongWrong X-axis mode for the effect typeCheck whether the effect column is a linear β (Beta mode) or multiplicative OR/HR (Odds Ratio mode). Mismatch produces a misleading axis scale.

    Label and layout issues

    SymptomResolution
    Row labels overlapIncrease Row Height in Canvas & Display. Reduce Table Text Size in Theme Designer.
    Labels clipped at edgeIncrease Canvas Padding.
    Plot too small for exportIncrease Global Zoom. Increase Canvas Padding.
    Group headers missingEnable Show Headers in Grouping & Selection.
    Groups not separated visuallyIncrease Plot Gap in Canvas & Display.

    Project / load issues

    SymptomResolution
    Plot does not render after loading projectColumn names in the saved mapping no longer match the current CSV headers. Re-map affected fields in Map Data Columns.
    Grouping or sorting not applied after loadGrouping column name has changed in the CSV. Re-select in Grouping & Selection.